What is your return policy?
All prints and framed prints are final sale. We do not accept returns or cancellations.
I just completed my order, what are your processing times?
Most orders are ready to ship within 2-4 business days and will ship via FedEx Ground or USPS which takes an additional 2-5 business days. So orders placed within the continental U.S. should be received within 9 business days of being ordered, though it is usually much faster. Bear in mind, delays can happen. (Any order placed during the week of a Holiday will inevitably be delayed a day or two.)
As all products have a different shipping policy, please see the individual product page in my shop for more information.
What if my order is lost?
If an order is lost I am happy to work with you to track it down but I will ask that you first contact the mail carrier (USPS or FedEx) before reaching out to Lindsey Foard.
What if I want to cancel my order?
No photography orders can be canceled once they are placed.
Accessory orders must be canceled within 8 hours of purchase.
I'm purchasing a gift, will they see the price on the invoice?
Prices are never included on the invoice!
Do you sell wholesale?
For all wholesale inquiries please email firstname.lastname@example.org.
Do you collaborate with other brands & companies?
Yes! For collaboration inquiries email email@example.com.
Where do you ship?
Republic of Ireland
United Arab Emirates
Where do you frame the art?
I leave that to the professionals! I've partnered with my friends over at Simply Framed to offer high quality custom framing made by hand here in the USA.
What type of mat are you using and what color will it be?
The mats are all completely custom cut & archival. That means they are acid-free, 4-ply white mats with precision cut beveled edges.
What size are your mats?
The mats vary depending on the size of the artwork. You can verify the dimensions on each photo’s individual product page in the shop.
What kind of frames are you using?
My expert framers use the highest quality, responsibly sourced wooden frames, custom cut and made by hand here in the USA. ‘Merica’!
Each framed print includes:
- UV-shielding plexiglass, which protects against about 89% of UV rays and 92% of light transmission
- Custom cut acid-free 4-ply white mats with beveled edges
- Archival acid-free foam core backing
- Protective paperback finish
- Wall bumpers
- Hanging hardware + nails
- Hanging + care instructions
What type of glass do you use?
My expert framers use UV-shielding plexiglass, which protects against about 89% of UV rays and 92% of light transmission. Why plexiglass you ask? Because it is industry standard, it’s lighter and there’s less glare than glass and because it’s scratch-resistant and shatter-resistant. Boom!
Do you sell high-resolution images that I can print myself?
I do not license my images for others to print. Ever.
I see an image on your website/social media but I don’t see it in your shop, can I still purchase it?
Possibly! Shoot an email to firstname.lastname@example.org with the details and we will do our very best to make your print dreams a reality! Or feel free to fill out our lovely contact form.